FAQs

For a sheer curtain in an S-Wave fold, it will take up about 25% of the width of the curtain track when stacked to one side.

For a blockout curtain in a reverse box pleat style, it will take up about 30% of the width of the curtain track when stacked to one side.

When looking at your window, to maximise light, it is ideal to have the curtain stack off the window and on the wall. If this is not possible you may want to use one of our stylish magnetic curtain pull backs to create more view out your window.

Most curtain tracks can go up to 6m (6000mm) with motorised curtains around 5m (5000mm). If you want a wider curtain, you can butt two together and have a centre opening where they join. Curtain tracks can also be bent around corners. When you are ordering a particularly wide curtain it is important to keep in mind the fabric may have joining seams in it.  As no curtain fabric is 6 metres wide, the workroom will need to join the fabric. If the curtain is wide, but the drop is not, the workroom may be able to sew the curtain as one continuous curtain with no seam.

The most popular floor clearance for curtains is with a 10mm (1cm) gap to the floor. If the floor is particularly uneven, it may be better to go with touching or breaking curtain clearance as this can sometimes hide the floor irregularities. Some of the natural curtain fabrics like linen curtains will expand and shrink in the weather. For this reason, it is often best to have them touching or breaking to allow for the movement.  Curtain floor clearance is a personal preference.

As an example, you could expect to pay an extra $2000 to motorise a 3000mm (3m) curtain.  You can get lithium battery rechargeable motors (no sparky needed) or 240-volt motors (needs a sparky) for curtains. Motorised curtains are controlled by a remote.  If you have the Connexoon WIFI hub from Somfy you can control your motorised curtain with voice activation or programme the curtain to open and close at certain times of the day.

Sheer curtains are the most popular for their 'just right' privacy and light control. Some clients choose blockout roller blinds behind the curtains and close them at night for added privacy.

A day/night roller blind, or dual roller blind, is two roller blinds fitted within one window.

Often, one blind is a light filtering roller blind to have down during the day for privacy but still allowing light in, the second is a blockout roller blind at night to make the room as dark as possible.

We use streamlined roller blind brackets that fit neatly against the window frame.

Dual roller blinds can be motorised.

We custom make our roller blinds at our Wyoming factory on the Central Coast.

If you need the blinds quickly, talk to us about our in stock colours (we keep the most popular colours in stock).

We offer a fast 7 day turnaround on a minimum of 3 blinds.

We offer a PVC bumper on the back of the bottom bar that we call the silent bottom bar.

It reduces noise the roller blind might make if it is being blown by the wind.

Both fabrics let light in while still giving you privacy during the day.

Sunscreen fabric allows you to see out of the windows while letting light in and giving you daytime privacy. Sunscreen fabrics are often paired with a blockout fabric on a dual blind to give privacy day and night.

Most light filtering fabrics you cannot see out of but they still let light into the room. This means at night they will still give you privacy. Some light filtering fabric are sheerer than others so talk to your Premier Shades consultant for what best suits your needs.

You can choose which control side - left or right.

We make vertical blinds in our Wyoming factor on the Central Coast, which means that we make them to order and your preference.

Vertical blinds are a popular and versatile choice for window coverings and sliding doors.

Vertical blinds are clean, modern and practical. Modern vertical blinds use simple sewn in weights to hold the blades vertical, and there are various options for controls (wands, chains or cords).

Vertical blades come in 89mm or 127mm sizes and there is a huge range of colours and designs.

One of the benefits of Somfy motorised blinds is it is super easy to set your roller blind to automatically stop when you hit the up or down button.

Our Premier Shades installation team will set this all up for you when they install your blinds.

To reset the bottom/top limit:

1. close your blind to where it automatically stops;

2. hold the up and down button at the same time for about 10 seconds - you will see the blind 'jiggle';

3. use the up and down buttons to set the new limit; and

4. then, hold down the middle "my" button until the blind 'jiggles' to set the new limit.2

Check out our troubleshooting video "Re-Programming Somfy Motorised Blinds" for more details.

Premier Shades requires a 50% deposit on all our products. We accept cash, direct deposit into our nominated bank account, Visa, Mastercard, American Express (no surcharge), or cheque. Please note that we make a custom made product that cannot be reused if you change your mind as it has been made to fit your requirements.

Your quote has been provided to you in writing. Please check it carefully before you pay a deposit. Any special arrangements, product performance claims or agreements should be made in writing. At times our customers have received more than one quote and may have had conflicting information from different company consultants. Any product performance claims or special arrangements we have made we will happily put in writing. If unsure, ask before you pay a deposit.

Our products are custom made and once the product has been ordered with a deposit paid, production costs have been incurred and the order cannot be cancelled. We will include our warranty terms and payment terms with the order. We will include care instructions and our procedure for installation. We will give you an estimated date of installation in writing with that paperwork.

We understand that, at times, unforeseen circumstances occur. Please contact the office immediately if you need to cancel for unforeseen circumstances. If we can stop production without cost we will endeavor to do so. If we cannot stop production (for example the manufacturing process has started) then you will still be liable for the goods.

Premier Shades provide our goods and install to industry standard. If you are unsure of how a product may look or be installed it is best if you visit our showroom at 18/482 Pacific Highway, Wyoming. We have many of the products we sell on display and operational. Please be clear of your expectations before you pay a deposit. Our quotes are in writing, we confirm your order in writing and we have our goods on display to show you how they will look.

If you change your mind, please call and talk to us about your options. 

The final payment is due before the day of installation. Final payment is payable when we call to book in your installation. Our installers are not able to take payment.

We accept Visa, Mastercard, or American Express cards for final payment, as well as direct deposit, bank cheques, money order or cash. Cheques for final payment aren’t accepted without prior arrangement.

If you are making a direct deposit, we will require the direct deposit receipt be emailed to the office (sales@premiershades.com.au). Our bank deposit details are on the sales order.

Goods remain the property of Premier Shades until paid in full. Non-payment will result in voiding all warranty. We do not accept holding payment if there is an issue as we have warranty terms and legal requirements that we honour.

We can take photos of your installation if required for example, in a holiday property. Usual payment terms apply.